Nesty Troubleshooting
Getting PC Link working
If Launch can't find the tablet or Android refuses the lock-down, work through these checks. Most failures are one of these.
Recommended fresh start
- If full lock-down is blocked because the tablet is already set up, back up anything you want to keep first.
- Factory reset the tablet, then come straight back to pc.nesty.family before normal setup.
- PC Link will install the latest Nesty build if needed and try full lock-down again.
Start here
- Use Chrome or Edge on a desktop or laptop, not Safari or Firefox.
- Use a real data cable. Some USB cables only charge and never expose the tablet.
- Unlock the tablet before you press Launch.
- Keep the screen awake while you approve prompts.
Tablet USB settings
- Enable Developer options on the tablet.
- Turn on USB debugging.
- If the tablet has a USB mode selector, try File Transfer first.
- If File Transfer still doesn't expose ADB, try USB tethering or the manufacturer's equivalent USB mode.
- After changing USB mode, unplug and reconnect the cable, then press Launch again.
When the browser can't find it
- Approve the browser's device picker when it appears.
- If no tablet appears in the picker, reconnect the cable and wait a few seconds.
- Try a different USB port on the computer.
- Close Android Studio, adb terminals, and any other device tools that may already own the USB connection.
- On Windows, if the tablet shows as charging only, change the USB preference on the tablet and retry.
When lock-down fails
- PC Link will always try full lock-down first.
- If the tablet is already fully set up or already managed by another owner, Android normally blocks full lock-down until the tablet is factory reset.
- When that happens, Nesty can still offer a lighter keep-files version from the same page.
- Make sure Nesty is already installed before you press Launch.
- If Android says a different owner is already present, remove that management first or reset the device.
Prompts you may need to allow
- Allow USB debugging on the tablet.
- Allow the browser to access the USB device.
- If you see a "trust this computer" style prompt, approve it on the tablet.
- If the prompt disappears too quickly, disconnect, reconnect, and try again.
Still stuck
- Press Launch once more after reconnecting the cable.
- If the error comes back, use the bug-report permission buttons and keep the JSON file.
- Try a second cable before assuming the tablet is the problem.
- If you changed the USB mode, retry after the tablet finishes reconnecting.
v1.4